mid kent water ltd provides the information contained in this and its subsidiary companies for your convenience and we invite you to access it at your leisure.

We have taken all reasonable care in producing this information. However, we cannot promise that it will provide you with complete answers to all your questions or that it is accurate. Accordingly, we shall not be responsible for any eventualities arising from the use of the information.

Please feel free to contact us or a representative from one of our group of companies should you wish further information and before making any decisions based on the information contained within our web sites. We also encourage you to exercise your own skill and care.

You may download the information for your own personal use or in order to inform others about our materials, but otherwise you may not reproduce or modify it without our express permission.

Disclaimer for Hypertext Links

mid kent water ltd, is not responsible for the content of any pages outside the mid kent water ltd domain that are referenced by the swan group web site. The user specifically acknowledges that neither mid kent water ltd, nor its contributors are responsible for any defamatory, offensive, misleading, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user.

Links from the mid kent water ltd or from its subsidiary companies web sites on the World Wide Web to other sites, do not constitute an endorsement by mid kent water ltd nor any of its group companies. These links are for convenience only. It is the responsibility of the user to evaluate the content and usefulness of information obtained from other sites.

Information Collected and Stored Automatically

If you visit our site we automatically collect and store only the following information about your visit.

The name of the domain

(for example, "xcompany.co.uk" if you use a private Internet access account, or "yourschool.ac.uk" if you are connecting from a university's domain) and IP address (a number that is automatically assigned to your computer when you are using the Internet) from which you access our web site;

The type of browser and operating system used to access our site;
The date and time you accessed our site;
The Internet address of the web site from which you linked directly to our site;
The pages you visited.

This information is collected primarily for statistical analysis, and providing feedback so that the web site can benefit in subsequent redesigns from a real analysis of how it is used.

We do not and cannot record the individual's identification.

E-mail disclaimer

The following refers to e-mail messages transmitted from, or on behalf of, mid kent water ltd.

The information contained in any e-mail and their attached files, including replies and forwarded copies, are confidential and intended solely for the use of the addressee(s)
The information may be legally privileged or prohibited from disclosure and unauthorised use.

If you are not the intended addressee you may not use, copy or disclose this information to any other person.

If you received this message in error please notify the sender immediately and delete all copies of the e-mail and associated files.

If you are not the intended recipient, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication or any action taken or omitted to be taken in reliance upon this message or its attachments is prohibited and may be unlawful.

Any views or opinions presented are solely those of the originator and do not necessarily represent those of mid kent water ltd

The contents of this e-mail and any files transmitted with it do not give rise to any binding legal obligation unless subsequently confirmed on the Company's headed notepaper sent by post or fax.

Interpretation of above

Should you receive an e-mail that is from or intended for mid kent water ltd and has been misadressed to you, we would be grateful if you would forward it to us or use the reply option and respond with "miss-adressed e-mail". We would also be grateful if you would not retain or otherwise distribute a copy.

mid kent water ltd does not currently use electronic signatures. Though you might use an e-mail as informal notification to proceed, you should note that e-mails are easily falsified you should ensure that the action you are taking is not based solely on the receipt of an e-mail.

Unauthorised Content

Employees of mid kent water ltd comply with a Computer Code of Conduct. Should you receive an e-mail that originates from or appears to originate from swan group or any of its companies that has or appears to have content that is offensive in that it might be regarded as pornographic, racist, threatening or disturbing in any other way, please contact us at: info@swan-group.com

Computer Virus

mid kent water ltd has rigorous anti-virus procedures and e-mails originating from mid kent water ltd can be assumed to have been virus checked, however with the constant development of new viruses all normal care should be taken by the recipient.

Please note: All liability for viruses is excluded to the fullest extent permitted by law.
Monitoring of e-mails and other communications.

Please note that mid kent water ltd has stated that 'from time to time' it monitors both incoming and outgoing e-mails. We must state this under the terms of the Regulation of Investigatory Powers act.

Information Collected from e-mail

If you identify yourself by sending an e-mail containing personal information:
You may volunteer to provide us personally-identifying information, for example your mailing address, your CV, in an e-mail message. Before you do so, you should know that the material you submit may be seen by various people in the course of their official duties.

We may enter the information into a database, and we may reply to you based on the correspondence you have sent us.

Where an e-mail is received by us which is not intended for us, we will normally reply to the sender indicating that the 'to' address is incorrect. It is not our practice to forward e-mails, even where (we believe) we can identify the intended addressee.

Also, e-mail is not necessarily secure against interception. If your communication is very sensitive or includes personal information, you may want to send it by postal mail instead.

If you have any questions regarding the site please contact Simon Mallett 44 (0) 1634 873102 or e-mail: water@midkent.co.uk